Shipping Policy
We provide All India Free shipping. We ship 98% of our orders within 5 business day of receiving payment. Before shipping, we first do a full 54-point quality check of your product (again) and send you your GST Invoice and tracking id on your email and WhatsApp. You will then start receiving delivery notifications on email and SMS from the Courier. We use Shiprocket wherever possible.
Please note:
- Our courier partners don't allow Open Delivery.
- Our white plastic package does not have 3G Retro branding. Don't accept the package if the plastic bag appears tampered. Instead take photos of the tampered bag and call us immediately while the courier is present.
- If you have bought a product where the Original Box and Accessories are not there, the package will be light in weight. Please don't reject such a package because of light weight.
- Please take a clear, uninterrupted video 3-4 minutes long when opening your package. Show the outer white plastic bag clearly in the video from all sides before opening the plastic bag. In case you receive a damaged, missing or not-as-described product, please call us and share the unboxing video on WhatsApp on our Customer Support number within 24 hours of receiving the package.